WIKIO AI

Platform

DAM
Centralize your video assets
Search
Find any moment with AI
Collaboration
Review and approve together

AI Apps

Transcription
Speech-to-text in 100+ languages
Subtitles
Generate and translate instantly
Short Clips
Auto-generate short clips from your videos

By Industry

News & Media
Fast-paced newsroom workflows
Production
From ingest to delivery
Archives & Heritage
Preserve and unlock your archive
Enterprise
Video management at scale
Education
Accessible learning content

Company

About
Our mission and team
Blog
News, guides and insights
Press
Media coverage and resources

Learn

Docs
Complete product documentation
Changelog
Latest updates and releases
Pricing
Launch app
Products DAM Search Collaboration Transcription Subtitles Short Clips
Solutions News & Media Production Archives & Heritage Enterprise Education
Resources About Blog Press Docs Changelog
Pricing
Launch app
  • Introduction
  • Start Guide
  • Concepts
  • Users
  • Workspace
  • Asset
  • Teams
  • Transcription
  • Subtitle
  • Dubbing
  • Search
  • Video Player
  • Comments
  • Sharing
  • Collections
  • User Profile
  • Preferences
  • Notifications
  • Workspace
  • Billing and Plans
  • Add a Member
  • Security
  • Common Issues
  • Changelog
Docs Troubleshooting Common Issues

Common Issues

Answers to frequently encountered problems when using Wikio AI.

If you run into a problem, check this page first. For issues not covered here, contact our support team at support@wikio.ai.

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